1. How to open your business website from the app and web portal?
Did you know you can directly open your website from the Boost app and also the web portal? Here is how to do it.
a) From the App
i. Go to the home page and tap the bars on the top left.
ii. The main menu will appear. You will see your web address near the top of the menu. Tap the link to reach your website.
iii. The website opens within the app. You may also choose to open the website on your browser by selecting the ‘Open in Browser’ option.
b) From the Website
i. Click on your business name or URL from any page on the portal. It will take you to your website.
ii. Your website will open in a separate tab.
2. What is Virtual Mobile Number (VMN)?
A Virtual Mobile Number (VMN) is a special phone number where customers can call you. When someone calls you on your VMN, that call is automatically tracked and recorded, and can be played back later using the Call Tracker feature. It saves you the trouble of taking down notes while interacting with the customer.
3. How to get your own domain name?
Boost allows users to get their own domain name so that their business can benefit from a more professional look. See the answer to Part IX, Question 5 below to find out how you can get your own domain name.
4. What if I already have a domain? How do I integrate it?
If you already have a domain name, you may share the credentials with us and we will integrate it on your behalf. But if you do not want to share the credentials, we can share information about our servers which can be used to integrate the domain name from your end.
5. How to transfer domain authority from NowFloats to merchant account?
To transfer domain authority, the customer needs to provide the following information to NowFloats:
● Business name
● Customer’s name
● Mobile number
● Email ID
● Complete address with PIN code
Once the information has been provided, NowFloats will process the data and supply a login credential to the user as per the example below.
● URL: nowfloats.myorderbox.com/customer
● Username: email@example.com (your email)
● Password: xxxxxx (this will be provided)
Using these credentials, the user can transfer complete authority to another domain registrar such as GoDaddy, Reseller or BigRock by following these steps:
● Create an account in another domain registrar
● Go to domain transfer
● Key in the domain registration and secret code/authority code
● Click ‘submit’. The domain transfer will be completed in the next 7-10 days
6. What is CDN?
CDN stands for ‘Content Delivery Network’. It is a technology that speeds up your network.
Whenever a person accesses a website, it needs to be retrieved from the server. This server could be located thousands of miles away from the user in a different country, or even a different continent, leading to a time lag between opening the website, and loading the page.
CDN eliminates this time lag by storing a version of the page in a local server that is situated close to the visitor’s location. It helps in speeding up browsing and improves user experience.
Boost offers CDN feature for all websites hosted on the platform. Our world-class CDN services ensure that visitors do not have to wait long periods for pages to load, leading to greater user satisfaction and increased web traffic. Boost CDN ensures quick page load speeds and seamless site navigation to encourage visitors to spend more time on your website reading about your business and viewing your products, from any location in the world.
7. How to activate auto-sharing to multiple platforms?
By activating auto-sharing to multiple platforms, you can ensure that the posts that go up on your website are automatically displayed on your social media pages, saving time and effort.
Read Part III, Question 16 to find out how this can be done.
8. What should you do to manage your business well on Google?
A detailed and well-designed website that is updated regularly can achieve a good Google ranking and attract more traffic. Follow these tips.
i. Enter complete and accurate contact information including business name, address and phone number.
ii. Ensure that your business hours are correct.
iii. Publish regular business updates.
iv. Add photos to your website.
v. Check reports and analytics regularly and take corrective action if necessary.
9. How to best manage your business on Facebook?
Publishing posts on a regular basis is the key to building a strong presence on Facebook. Boost makes it extremely easy by auto-posting your web updates to social media channels like Facebook and Twitter. Just make sure that the Facebook page sharing feature is activated on the app before posting an update. You can also opt for Facebook Wildfire (paid advertising) to make your campaign more effective.
10. What is Wildfire?
Wildfire is a special plan available to Boost users to increase inorganic or paid traffic to the website. It uses platforms like Google Ads, Facebook Ads and video marketing to spread information about your business and attract visitors.
Subscribing to Wildfire brings the following advantages:
• Helps you reach more customers quickly through online channels
• You get a dedicated campaign manager
• Call tracking and recording facilities ensure that customers who call you can be contacted back.
• Helps you get regular performance updates.
Wildfire has the potential to truly push your retail business to the next level through enhanced online marketing and digital exposure.